da Forbies Magazine; citato in Selezione dal Readar's Digest, marzo 1985
Frasi di Malcolm Stevenson Forbes
Malcolm Stevenson Forbes
Data di nascita: 19. Agosto 1919
Data di morte: 24. Febbraio 1990
Frasi Malcolm Stevenson Forbes
"How to Write a Business Letter" —an advertisement for International Paper Company (1979)
Contesto: Be Nice. Contrary to the cliché, genuinely nice guys most often finish first or very near it. I admit it's not easy when you've got a gripe. To be agreeable while disagreeing — that's an art.
Be natural — write the way you talk.
As quoted in Clean Your House & Everything In It (1982) by Eugenia Chapman and Jill C. Major, p. 100