Frasi di Phil Crosby

Phil Crosby era imprenditore, scrittore.

✵ 18. Giugno 1926 – 18. Agosto 2001
Phil Crosby: 11   frasi 0   Mi piace

Phil Crosby: Frasi in inglese

“A rule to live by: I won't use anything I can't explain in five minutes.”

Philip B. Crosby, quoted in: Tim Oberle (2013), Process Techniques for Engineering High-Performance Materials. p. 353

“Improving quality requires a culture change, not just a new diet.”

Philip B. Crosby (1989), Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby, p. 47

“Change should be a friend. It should happen by plan, not by accident.”

Philip B. Crosby (1995), Reflections on Quality.

“Quality is conformance to requirements - nothing more, nothing less.”

Philip B. Crosby (1979), as cited in: Colin Morgan and Stephen ‎Murgatroyd (1994), Total Quality Management In The Public Sector.

“In a true zero-defects approach, there are no unimportant items.”

Philip B. Crosby (1989), Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby, p. 9

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